Pakistan Tour Commitment to Accessibility

At Pakistan Tour, we believe that travel should be accessible and enjoyable for everyone, regardless of ability or disability. As a leading travel agency in Pakistan, we are dedicated to ensuring that all individuals—including people with disabilities—can fully experience our website, services, and tours of Pakistan with ease and dignity.

This Accessibility Statement outlines our commitment to accessibility, the features we provide, and how you can access assistance when needed.

Our Commitment

Pakistan Tour is committed to providing an inclusive and accessible experience across all our digital platforms and travel services. We strive to comply with international accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and we continuously work to improve the accessibility of our website and the services offered through our travel agency in Pakistan.

We recognize that accessibility is an ongoing journey, and we welcome feedback from our users to help us identify areas for improvement and better serve all travelers interested in tours of Pakistan.

Website Accessibility Features

Our website has been designed with accessibility in mind. The following features are available to enhance your browsing experience:

Visual Accessibility

  • High contrast color schemes and readable font sizes to accommodate users with low vision
  • Alt text descriptions for all images, allowing screen reader users to understand visual content
  • Resizable text options that allow you to adjust font size according to your preference
  • Clear, logical page structure and navigation for easier browsing

Keyboard Navigation

  • Full keyboard accessibility throughout the website, allowing users who cannot use a mouse to navigate using keyboard commands alone
  • Visible keyboard focus indicators to help users track their position on the page
  • Skip links that enable users to bypass repetitive content and jump directly to main sections

Screen Reader Compatibility

  • Full compatibility with popular screen reader software, including NVDA, JAWS, and VoiceOver
  • Proper semantic HTML markup that provides context to assistive technology users
  • Descriptive link text that clearly indicates the destination or purpose of each link

Audio and Multimedia Accessibility

  • Captions and transcripts for video content featured in our tours of Pakistan promotional materials
  • Audio descriptions for important visual information in travel videos
  • Controls for pausing, adjusting volume, and controlling playback speed

Responsive Design

  • Mobile-friendly design that adapts to different screen sizes and devices
  • Touch-friendly interface elements appropriately sized for easy interaction
  • Compatibility with mobile accessibility features and assistive technologies

Forms and Input Accessibility

  • Clearly labeled form fields and input areas
  • Error messages that are easily identifiable and explain how to correct mistakes
  • Support for password managers and autofill features

Accessible Travel Services

As a travel agency in Pakistan, Pakistan Tour is committed to providing accessible travel experiences through our tours of Pakistan and related services:

Pre-Trip Assistance

  • Personalized consultation to discuss accessibility requirements and accommodations for your specific travel needs
  • Detailed information about accessibility features at hotels, restaurants, and attractions included in our tour packages
  • Recommendations for accessible transportation options throughout Pakistan

During Your Tours

  • Professional guides trained in disability awareness and inclusion practices
  • Flexible itineraries that can be adjusted to accommodate individual accessibility needs
  • Access to mobility aids, wheelchairs, and other equipment where available
  • Accessible accommodation options at carefully selected hotels and resorts

Communication Support

  • Availability of large print materials for tour information and itineraries
  • Coordination with sign language interpreters or captioning services upon request
  • Audio descriptions of cultural and historical sites during guided tours of Pakistan
  • Simple language alternatives for complex information

Accessible Booking Process

We strive to make booking your trips to Pakistan as straightforward as possible:

  • Simple, step-by-step booking forms with clear instructions
  • Accessible PDF documents for terms, conditions, and travel information
  • Alternative booking methods available through phone or email for those who prefer personalized assistance
  • Confirmation materials available in multiple formats (digital, print, audio)

Assistive Technology Support

Pakistan Tour website is compatible with the following assistive technologies:

  • Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
  • Voice control software
  • Eye-tracking devices
  • Magnification software
  • Speech recognition tools
  • Browser extensions and plugins designed to enhance accessibility

If you experience difficulties using assistive technology with our website or services, please contact us immediately so we can provide alternative solutions.

Getting Help and Requesting Accommodations

We are here to assist you. If you need accessibility support or have questions about our services as a travel agency in Pakistan, please reach out through any of the following channels:

Contact Information

Phone: 0092-3469790155
Available Monday to Friday, 9:00 AM to 6:00 PM (Pakistan Standard Time)
For hearing-impaired callers: Videophone relay services available

Email: mahmood_malikpk@yahoo.com
We will respond to accessibility inquiries within 24 business hours

WhatsApp: 0092-3469790155
Real-time messaging support for accessibility requests

In Person: Visit our office at Office 218, 2nd Floor, Luxus Mall, Block 2, Gulberg Greens, Islamabad
Accessible parking and building facilities available

Accessibility Request Form: Available on our website for submitting accessibility requests and feedback

What We Can Help With:

  • Booking accessible tours of Pakistan with specific accessibility requirements
  • Arranging sign language interpreters or captioning services
  • Obtaining travel information in alternative formats (large print, audio, Braille, digital)
  • Discussing mobility, dietary, sensory, or other accessibility accommodations
  • Troubleshooting accessibility issues on our website
  • Providing information about accessible destinations and experiences in Pakistan

Known Accessibility Challenges

While we strive for full accessibility, we are aware of the following limitations and are actively working to address them:

  • Some third-party booking platforms may have limited accessibility features; we can assist with alternative booking methods
  • Certain older PDF documents may not be fully accessible; we will provide accessible alternatives upon request
  • Regional variation in accessibility infrastructure throughout Pakistan; our team can advise on the most accessible tour options

Ongoing Improvements and Future Plans

Pakistan Tour is committed to continuous improvement of accessibility across all aspects of our services:

Current Initiatives:

  • Regular accessibility audits of our website to identify and address issues
  • Staff training on disability awareness and inclusive customer service
  • Partnership with accessibility consultants to enhance tours of Pakistan experience
  • User testing with people who have disabilities to inform improvements

Future Plans:

  • Expanding multilingual accessibility features, including translations into Urdu and other Pakistani languages
  • Developing a mobile application with full accessibility compliance
  • Creating video content with comprehensive captions and audio descriptions for all tours of Pakistan
  • Establishing partnerships with accessibility organizations to better serve our community
  • Implementing advanced accessibility features such as AI-powered real-time translation and personalized accessibility profiles
  • Conducting quarterly accessibility reviews and updating our commitment accordingly

Feedback and Suggestions

We value your input and encourage you to share feedback about your accessibility experience with Pakistan Tour. Your suggestions help us improve our travel agency in Pakistan and ensure that everyone can enjoy tours of Pakistan comfortably and confidently.

You can provide feedback through:

  • Email: mahmood_malikpk@yahoo.com
  • Phone: 0092-3469790155
  • Accessibility feedback form on our website
  • Social media channels

Standards and References

Pakistan Tour’s accessibility efforts are informed by and strive to comply with:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
  • Americans with Disabilities Act (ADA) Standards for Accessible Design
  • UN Convention on the Rights of Persons with Disabilities
  • Pakistan’s commitment to inclusive and accessible services
  • Best practices from international accessibility organizations

Policy Updates

This Accessibility Statement is regularly reviewed and updated to reflect our ongoing commitment and improvements. We last reviewed this statement on October 24, 2025, and will conduct updates at least quarterly or whenever significant changes are made to our services.

Thank you for choosing Pakistan Tour. We are dedicated to making travel accessible and memorable for all.

For more information about our services or to plan your next accessible adventure through tours of Pakistan, please don’t hesitate to contact us. We look forward to welcoming you!

Pakistan Tour
Your Trusted Travel Agency in Pakistan for Accessible and Inclusive Travel Experiences